Financial Assistance

If you are experiencing a financial hardship, discounts for essential services are offered based on family size and income. If you are unable to make payments based on our monthly payment schedule, you may fill out a Financial Assistance Application. If approved for Financial Assistance a discount will be applied to your account and payments can be made on your account with different terms. This discount will apply so long as payment arrangements are kept. If payment arrangements are not kept, discounts will be reversed and the account will be considered for an outside Collection Agency. You may fill out your application and mail it back in with all required documentation or fax back into our Billing Office at 270-846-4828. Please click the link below to download your application.

Financial Assistance Application

Billing

We have an excellent billing team. You can be assured that they will bill your insurance in a timely and efficient manner. We are extremely fortunate to have each and every one of them.  You may contact the Billing Department with questions about your account at (270) 846-4800 or by sending an email to billing@bgimp.com.  Please have your account number available when you call or email.

Payments

Our office accepts most insurance plans, although we suggest that you contact your Member Services department with your insurance to ensure that your provider is in-network.

We accept the following forms of payment:  
     * Cash 
     * Check  
     * Visa 
     * MasterCard 
     * Discover

We are also now offering an online bill pay system. You may pay your bill online by clicking here.

​Insurance & Billing
We participate with:

• Anthem (commercial & Medicaid insurance)
• Humana (commercial & Medicaid insurance)
• United Healthcare
• Bluegrass Family Health
• Cigna
• CHC Medical
• Aetna (commercial & Medicaid insurance)
• Medicare
• Meritain
• Wellcare of Kentucky (Medicaid & Medicare Product)
• Passport of Kentucky
• CoreSource
• Medi-Share