No Show Policy
Quality care for our patients is our priority. No-Shows and excessive last-minute cancellations have a negative impact on the efficiency of our practice, can potentially jeopardize the health of our patients, and is a disruption to the patient flow and scheduling availability. Scheduled appointments represent an agreement between you and your physician. Patients are expected to regularly attend scheduled appointments.
Although there are sometimes emergencies that require our immediate attention or appointments that take longer than expected, we do not “double” or “triple” book our appointment slots. If you schedule an appointment and fail to keep it or fail to give adequate notice so another patient may be placed in that appointment slot, it prevents another patient, who may need an appointment that day from being able to be seen in a timely fashion. As a courtesy to you, we have reminder calls and/or texts 2 to 3 days prior to your scheduled appointment.
Please note the following:
1. Please be aware that if you are a new patient and fail to show up for your 1st appointment without giving at least a 24 hour notice, you may be asked to find another medical office or physician for medical care.
2. For Well Child Check-up appointments that must be cancelled, please give at least a 24-hour notice prior to the appointment time. All sick or recheck appointments that must be cancelled, please give at least a four-hour notice.
3. All “no show” appointments will be documented in the patient’s chart and should you have excessive no shows for appointments, the physicians may request that you see another physician to care for you.
4. Missed multiple sibling check-ups (2 or more children in the same family scheduled on the same day) may forfeit the opportunity to schedule more than one child on the same day in the future for their well checkups. We understand that emergencies may occur, and should that be the case, please contact us as soon as possible to let us know your situation. This goal of this policy is to improve scheduling opportunities and increase availability for all our patients.
Although there are sometimes emergencies that require our immediate attention or appointments that take longer than expected, we do not “double” or “triple” book our appointment slots. If you schedule an appointment and fail to keep it or fail to give adequate notice so another patient may be placed in that appointment slot, it prevents another patient, who may need an appointment that day from being able to be seen in a timely fashion. As a courtesy to you, we have reminder calls and/or texts 2 to 3 days prior to your scheduled appointment.
Please note the following:
1. Please be aware that if you are a new patient and fail to show up for your 1st appointment without giving at least a 24 hour notice, you may be asked to find another medical office or physician for medical care.
2. For Well Child Check-up appointments that must be cancelled, please give at least a 24-hour notice prior to the appointment time. All sick or recheck appointments that must be cancelled, please give at least a four-hour notice.
3. All “no show” appointments will be documented in the patient’s chart and should you have excessive no shows for appointments, the physicians may request that you see another physician to care for you.
4. Missed multiple sibling check-ups (2 or more children in the same family scheduled on the same day) may forfeit the opportunity to schedule more than one child on the same day in the future for their well checkups. We understand that emergencies may occur, and should that be the case, please contact us as soon as possible to let us know your situation. This goal of this policy is to improve scheduling opportunities and increase availability for all our patients.
